Built in Ahmedabad by 360Growth Marketers LLP, the platform gives the state’s traders, D2C brands, and shop owners official WhatsApp Business API tools, with no grey routes and zero markup on Meta’s per-message rate
AHMEDABAD, India, June 8, 2026 — A homegrown Ahmedabad startup is taking on one of the quiet risks facing Gujarat’s small businesses: the chance of losing their entire customer list to a WhatsApp ban. Digital Tool Box, a WhatsApp Business API platform built by 360Growth Marketers LLP, gives the state’s traders, direct-to-consumer brands, and shop owners a way to run bulk campaigns, chatbots, and automations on the official WhatsApp Business API, the same compliant infrastructure used by large enterprises, at a price and a level of simplicity built for a local owner-operator.
As a recognised Meta Tech Provider, Digital Tool Box operates directly on the official WhatsApp Business Platform, with no grey routes and no unofficial workarounds. The platform is based in Ahmedabad, Gujarat.
A Gujarat problem, solved from Gujarat
Few places run on WhatsApp the way Gujarat does. From textile traders in Surat to D2C founders in Ahmedabad to family-run retail across the state’s towns, business here is increasingly done in the chat thread. Orders, catalogues, payments, and customer service all move through WhatsApp, often from a single phone number that the whole business depends on.
That dependence is exactly what makes the risk so serious. To reach customers at scale, many local businesses have turned to cheap, unofficial bulk-sending tools that route messages outside Meta’s approved infrastructure. They work, until they do not. Numbers sent through these grey channels get flagged, throttled, and permanently banned, and a ban frequently takes the business’s entire contact history with it. For a trader or shop owner who has spent years building relationships on one number, that is not an inconvenience. It can be the loss of the business’s most valuable asset overnight.
Digital Tool Box was built in Ahmedabad to give local businesses a way out of that trade-off. Founder Ankit Shah, who also runs the digital marketing agency 360Growth Marketers and is active in the city’s business networking community, saw the same pattern repeat across the businesses he worked with: WhatsApp was their best channel and their biggest risk at the same time. The platform was his answer, built for the kind of owner-operator he knows well.
What the platform does
Digital Tool Box covers the full WhatsApp customer journey in one dashboard, with no coding required:
- Bulk campaigns from a CSV, personalised with customer data, attached media, and interactive buttons, launched in minutes
- Rich media messages including images, video, and PDF documents, supported out of the box
- A no-code visual chatbot builder with keyword triggers and branching logic
- A drag-and-drop automation canvas for follow-up sequences that trigger on customer behaviour
- Smart contact segments that update automatically as customers qualify
- Interactive WhatsApp Flows that collect structured information inside the chat
- A live inbox for the whole team to handle real-time conversations
- A sales pipeline that tracks WhatsApp leads through to closed deals
- A developer API for businesses that want to connect their own systems
Because everything shares one set of contacts and data, a lead captured by a campaign can be answered, automated, and tracked to a sale without leaving the platform or losing context along the way.
Why official, and why zero markup
Two principles sit underneath the product, and both matter for a small business watching its costs.
The first is compliance. Meta Tech Provider status is granted only after Meta reviews and approves a provider to build on the WhatsApp Business Platform. For a local business, that means the account it builds its customer relationships on is recognised and supported by Meta, not exposed to the bans that follow grey-market tools. The peace of mind is the point.
The second is honest pricing. WhatsApp charges businesses on a per-conversation basis through Meta, and many platforms add a markup on top of that base rate, taking a cut of every message a business sends. Digital Tool Box passes Meta’s base rate through with zero markup and charges only a flat, transparent platform fee for the software. For a business sending at volume, removing that hidden margin makes a real difference, and there are no per-message surprises to worry about.
Built for the local owner-operator
The platform is deliberately designed for the business owner who knows WhatsApp is where their customers are, but does not have a developer or a marketing team to build the infrastructure. Connecting a WhatsApp Business API account, importing contacts, and launching a first campaign is designed to take under five minutes, with no technical skills required.
That focus runs through every part of the product, from the no-code builders to the transparent pricing to the emphasis on staying compliant by default. The goal is to give a smaller business the same professional, reliable WhatsApp infrastructure that larger companies pay enterprise prices for, in a form that fits how a local owner-operator actually works.
“In Gujarat, so much of business already runs on WhatsApp, but most owners are doing it on tools that could get their number banned without warning. I have seen businesses lose years of customer relationships overnight. We built Digital Tool Box here in Ahmedabad to give local businesses the official, safe way to do this, without needing a developer and without paying a hidden markup on every message. The technology should not be the hard part. Running the business is hard enough,” said Ankit Shah, founder of Digital Tool Box and 360Growth Marketers LLP. (Draft quote for your approval.)
Availability
Digital Tool Box is available now at https://digitaltoolbox.in. Current plans and a free trial are listed on the website. Setup takes under five minutes: connect your WhatsApp Business API credentials, import your contacts, and launch your first campaign.
About Digital Tool Box
Digital Tool Box is a WhatsApp Business API platform that helps Indian small and mid-sized businesses run bulk campaigns, automations, chatbots, and a shared team inbox from one dashboard. As an officially recognised Meta Tech Provider, the platform operates on the official WhatsApp Business Platform with no grey routes and zero markup on Meta’s per-message rate. Digital Tool Box is a product of 360Growth Marketers LLP and is based in Ahmedabad, Gujarat. Learn more at https://digitaltoolbox.in.
Media contact
Ankit Shah Founder, Digital Tool Box (360Growth Marketers LLP)
hello@360growthmarketers.com
+91 7600017566
https://digitaltoolbox.in